Dear Customers, feel free to check out this FAQ (Frequently Asked Questions) section for any quick questions you have!

Dear US Customers, as effective August 29, 2025, the United States has suspended its duty-free “de minimis” threshold of US$800 for all countries, including Canada. All postal shipments to the U.S. will require prepaid duties when the package enters the U.S.; exceptions may apply to the small items shipped from our international warehouse

Dear Customers from all over the world, we are now testing flat shipping rates for orders from our International Warehouse to Europe, Oceania, Asia & South America. Feel free to give it a try!

Dear Customers, for your convinience we offered order pickup with Cash Payments as “Cash on Delivery”. This option is for immediate pickup only (pickup for items with option of "Shipment/Pickup from Toronto (Immediate)"). For orders needs to be shipped please DO NOT select this option [your order will be cancelled if the invoice is left unpaid within 24 hours]

A Secret Tunnel

Let customers speak for us

from 392 reviews

Excelente lugar

Excelente lugar, compré desde ecuador por medio de un currier y el producto llegó sin complicaciones, completamente recomendado

Anonymous

09/16/2026

Thankful for the part replacement service even for 3rd party non Bandai kits

Thankful for the part replacement service even for 3rd party non Bandai kits. Honestly life saver as I didn’t check all my runners after purchasing kshatriya 1/100 axis model and it was missing a part that would of been easy to spot once built

Spencer Essers

09/16/2026

Replacement Parts (Gunpla Models Kits and Metal Build/Metal Robot Spirits)

It came in great condition, took two try’s to get here but I am greatly impressed with it. Thanks again, pleasure doing business with Cool Dragon Hobby.

Mario de Jesus Mendoza Mendoza

09/11/2026